The Review Shield™

STOP NEGATIVE
REVIEWS
BEFORE THEY HAPPEN.

Turn satisfied customers into public 5-star reviews. Intercept unhappy customers with a private feedback loop before they vent online. This is actionable intelligence, automated.

Deploy The Shield

FEEDBACK

1-3 STARS INTERCEPTED

Internal Feedback

Customer routed to private form. Management alerted immediately.

ALERT SENT TO OWNER

4-5 STARS PUBLIC

Google Review

Customer sent direct link to post public review.

+1 REVIEW GENERATED

INTELLIGENT ROUTING IN ACTION

See how the AI adapts its conversation based on customer sentiment. Toggle below to see the different outcomes.

Ailex Solutions

Automated Assistant • Just now

* Fully compliant "Soft Gating" ensures adherence to Google's Review Policy.

+39%

Revenue Lift

Businesses with 5-star ratings earn significantly more on average.

95%

Retention Rate

Of unhappy customers return if their issue is resolved quickly.

24/7

Defense

Automated monitoring means you never miss a critical alert.

"It's not just asking for reviews, it's asking the customer how everything was so we can get in front of any issues... and resolve them before it escalates."

Dealership Owner

Early Access Partner

Proactive Intelligence

Unlike reactive systems, we reach out while the experience is fresh to capture sentiment instantly.

Personalized Responses

The AI crafts detailed responses to reviews that acknowledge specific points, building trust.

Service Recovery

Negative feedback triggers an immediate "Service Recovery" workflow, notifying you instantly.